Shipping Policy

Processing 

All orders have a processing time of 24-48 hours regardless of shipping method selected. All transit times are counted in business days (Monday- Friday). Pick-up day is counted as Day 0. Please Note: We do not process orders on weekends and major holidays. Any orders placed at this time will continue processing the following business day. 

 

Restricted Shipping: We are currently unable to ship Internationally.

 

FREE DOMESTIC SHIPPING ON ORDERS OVER $99! 
Free shipping is valid for all listed U.S. States; U.S. territories are excluded. This offer is valid online only. There is a $99 minimum purchase required: after any discounts and before any applicable taxes. Free shipping can be selected at check out on eligible orders. 

Shipping Options:

3-7 Business Day Express Shipping 

 

Order Tracking: 

While we strive to offer the most expedient and reliable service, Shore Thing Towels does not and cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address specified on your account. Tracking information may also be accessed by visiting (www.shorethingtowels.com/apps/tracktor/track) after logging in. 

 

Lost & Undelivered Packages: 

Lost or undelivered packages are not the responsibility of Shore Thing Towels, and any issues arising from packages not received must be resolved by the customer, with the carrier in use. Shore Thing Towels strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 24 hours of the last tracking update. Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. Shore Thing Towels is not responsible for any and all costs associated with erroneous and incorrect address submissions entered by the user.  

 

Order Discrepancies: 

If your item was damaged, missing, or incorrect you must email us within 48 hours of the packages delivery. Once your claim has been submitted, reviewed, and approved, we will assist you with correcting this issue.  

 

Sales Tax:

We are required to charge sales tax for select states. Tax rates will be calculated at Check Out and will be based on the ship to address information used for the order. In some cases, sales tax may be applied to shipping costs. These regulations are imposed by both state and local governments. 


Shipping charges are non-refundable. Please see our Refund Policy for full details.

We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors.